Wal-Mart should focus on the quality and efficient automation of the processes and departments for the purposes of eliminating errors and overhead costs. This is essential through management of the HRM technologies such as CRM, RFID, and ERP with the aim of achieving maximum profit levels and revenues at the end of the fiscal year. References

Ho, C. (2007). Measuring system performance of an ERP-based supply chain. International Journal of Production Research, 45(6), 1255-1277. doi:

10.1080/00207540600635235

Karimi, J., Somers, T.M., & Bhattacherjee, A. (2007). The Role of Information...

Journal Of
Management Information Systems, 24(2), 221-260.

Hardgrave, B.C., Langford, S., Waller, M., & Miller, R. (2008). Measuring the Impact of RFID On Out Of Stocks At Wal-Mart. MIS Quarterly Executive, 7(4), 181-192.

Buttle, F. (2009). Customer Relationship Management: Concepts and Technologies.

Amsterdam: Elsevier/Butterworth-Heinemann.

Maital, S., & Seshadri, D.R. (2007). Innovation Management: Strategies, Concepts and Tools for Growth and Profit. New Delhi: Response Books.